Success is Meeting Expectations

THE MAIN POINT (356 words—71 seconds reading time) How do we set expectations at in your company? Do we assume our project milestones are sufficient guidance for people to know how best to spend their time, hour by hour? How many of you go to work each morning knowing exactly what you need to do and return home each evening …

Fires consume my day!

THE MAIN POINT (296 words—59 seconds reading time) I’ve previously argued that we spend 35-40% of our time dealing with rework and its consequences and 20-30% of our time dealing with the squabbling, rivalries, politicking, and internal conflicts that Stephen Covey talks about. Given the other things we do to ourselves to use up our time and effort (such as …

Why are our days so frustrating?

THE MAIN POINT (323 words—65 seconds reading time) How many of you go to work each morning knowing exactly what you need to do and return home each evening having accomplished exactly that? I ask this question in most of my workshops. Out of literally thousands of people, I’ve had only one person who responded, “Yes.” He was a chairman …