The right “hingepoint” can make a huge impact on the results, just like a small hinge can affect a big outcome.
The attached guide describes how to develop the systems thinking for effective outcomes causal diagrams in your organization.
The complete title of the “Systems Thinking” course is, “It’s About Systems Thinking Leading to Effective Actions and Outcomes.” Why is Systems Thinking important? To determine the simple effective solution to a problem, we must understand the complexity of the problem. I use the skills and tools for system dynamics, developed in the Sloan Business School at MIT, to teach course participants how to diagram the complexity of the problem and to determine the leverage point within the system in which the problem exists. Using the diagrams (causal maps), course participants can use various skills taught in the course to determine the alternative policy changes needed to intervene in the system to resolve the problem. Appendix A contains a guide for reading causal maps. Course participants will learn to read causal maps and to modify and construct causal maps as needed.
The performance of any system depends upon its structure. Through causal mapping, we capture the structure of the system so we can determine where to intervene in the structure such that we effectively favorably influence its performance. Example systems include highway systems, monetary systems, housing systems, and large and small organizational systems.